customer testimonials

we pride ourselves in providing the best car buying experience we are capable of but don't take our word for it, here's what others have said about CarMatch Autogroup!

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Don't you hate pushy salesmen? Hovering over you? You won't find one at Car Match Burnaby!

Claudio gave us time and space to think; no pressure at all. It's like, 'Here are the details of the

car you want to purchase, the Carproof report, the history/background of the vehicle. The price.

Ask away if you have any questions/concerns.' DONE. Thanks Claudio and Michael for a

pleasant car shopping experience. We highly recommend your business.

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V Castillo

Great place to find a good quality car! No pressure sales. Andrei Very friendly, professional and knowledgeable. Bought a car for myself and my dad both great cars and very happy. Would definately recommend anyone to come by and check it out

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Sergio Salas

Great car buying experience from beginning to end. Fair pricing, amazing no pressure customer service by the whole team. Very well run business. Thank you Car Match for changing my mind about buying a car from a used car dealership. The amazing reviews are well deserved.

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Joey Hsieh

I bought a BMW from carmatch few days ago. They are really honest. The sales person, Jason, provides a very good service to me. He was very patient and nice to tell you a lot of information about the car. He also explained about the different model of cars, it was helpful for me to choose my first car in Canada. If I will be able to have another car, I will come back for Jason.

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Colin Spence

Great car at a great price. As an out-of-town buyer, I had some anxiety about the details and making a special trip just to see this car. However, Claudio did a fine job of answering my questions and setting up the sale. Well done.

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Wow what a NICE place. Best prices around friendlies staff ! Talk to Andrei when you come! He’s amazing and will work with anyone !
I promise you’ll leave happy

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Derek Truong

Amazing services from the whole team and very competitive pricing! I have purchased a number of cars in the past and always happen to find salesmen that are so pressuring. At Carmatch Auto Group the sales team provided a great variety of options within my price range and I got exactly what I was looking for!!!! Could not be happier. Mike ensured that my delivery was flawless with all requested upgrades and on time! Not to mention they have bad ass pictures of your future car, highly recommended after visiting multiple other dealerships. 5 Stars is an understatement!

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Easy, stress-free, hassle-free experience with my purchase. Hugo and his team were very helpful, friendly, and accommodating. The car was in immaculate condition inside and out and the price was fair. I feel very confident and happy with my purchase. I will most definitely contact them when it is time to buy again and will also highly recommend them to family and friends.

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Maureen

Highly recommend this company. Right from the first contact the salesman Jake was extremely professional, efficient and very polite. No pressure sales. Treated me with respect, answered questions and “talked to me”. We were very comfortable. Met his manager and witnessed how they treated each other as a team. We felt we were treated with honesty. They went that extra mile. Threw in extras for us. Very accommodating. Even after buying the vehicle the attention and service continued. Contacting me and making sure everything was okay with the car, thanking us and said if anything goes wrong with the car or in the future, to never hesitate to call him. I had a free repair at their Burnaby location and was met by Claudio and the team and again experienced the same professionalism. Their company’s standards are very high. My husbands comment was “Never have we bought a vehicle so fast.”

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Andrew V

I just want to say thanks to Andrei for helping me purchase my new car at Car Match in Burnaby this week. Andrei was very friendly, patient and honest. I can see why they sell a lot of vehicles there. The whole staff were accommodating with my questions and they provided me with all the information on the history of my car that I was looking for. Will definitely send my friends there 1st when they are looking to buy there next car. Thanks again!

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Jean Christophe Maniacara

I want to write review to express my gratitude and appreciation to Hugo and his team. First off I have dealt with a lot of car dealerships in the past and my experience with Car Match has been a unique one. I had a Ford Edge that I wanted to trade for another vehicle (time for a change). I had booked an appointment with Jake 'one of the Sales Consultant' and he did a great job scheduling me for a meeting with his manager/owner Hugo in a timely manner at my convenience. I was pleased with the honesty, great communication skills (open with my trade in value and great problem solver when it came to helping me choose what vehicle is best for me). We got the trade in done within the next hour after test driving the vehicle. I took the vehicle home, drove it out of town to get a real feel and noticed that the wheels alignment were a bit off.

Let me tell you that the after service is extremely efficient and very enjoyable. I went back to see Hugo, he acknowledged the issue and took care of it right away. He even approved of me going to my local mechanic to get the matter fixed and I was reimbursed within the next business day.

I totally recommend anyone to go visit Car Match at any one of the location in Coquitlam and or in Burnaby. Very pleased with my experience and I will do business with them in the future.

Regards, Jean Christophe.

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Xuan Li

I just bought a car from Car Match. Their service is great, especially my dealer Claudio. He is the best dealer I have ever seen. He knows a lot about car.he considers a lot for me. He always keeps words. I am so lucky to know him when I buy a used car. Wonderful experience.

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These guys are first class! They made the process of getting a car seamless. I developed a repoir with Jason before I even went to test drive the car. He was punctual, knowledgeable, and best yet had my best interest in mind. Thank you Jason! The whole team did an excellent job! I’ll definitely refer my friends to Car Match!

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Paul Skinner

I purchased a 2014 Corvette Stingray from this company September 20, 2018. I had been looking for a good used one for months when I found a nice one listed by this company. We haggled a bit over the price, reached agreement and they allowed me to take the car and have it inspected as part of the deal. The price was very fair. The car passed a detailed inspection by Corvette Specialties with flying colors. The salesman Jason Wong, was great and provided excellent service and he had the car beautifully detailed for me before I picked it up. Car Match had been told by the previous owner that the third party extended warranty was transferable to me and that entered into my price negotiation but unfortunately when I went to transfer it, the insurer would not allow it because I bought it from a dealer not the former owner. I brought this to their attention and they said they would take care of it. There was no stress, no hassle involved. This was an innocent mistake as they normally don't deal with that insurer. Hugo Lee the owner, purchased another extended warranty to replace it from a more recognized insurer with much better coverage at their cost. No arguing, no stress, he took care of business in a professional matter and I am very very impressed. I would also like to thank their business manager, Michael Lim who took the time to carefully explain the new warranty to me. They even gave me a Starbucks gift card as I was leaving to thank me. I would highly recommend this company to anyone purchasing a used car. You can't go wrong with a company that treats its customers so well and honors their commitments. Thanks Car Match Auto Group!

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Aus Elmakayed

I came in for a specific car and car match was nothing but helpful since all my previous experience was awful I would say 5 stars is an understatement, I asked the owner to fix a couple of very minor issues before buying the car and they did with no issues.
Thank you and hopefully next year I'll get another one

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I bought there my new beautiful Santafe. Those guys has good deal for cars (not rebuild) . They where really honest with me, and they build my trust.
They have been explain all the details. Before I purchased a car , I obviously went to have drive test with many other cars at different dealers shops. I didn't like other dealers which try to push car in your hand with trying to check your credit right away. So far , Car Match Auto Group have been very professional in what they do. Huge and very interesting selection of the cars . I strongly recommend to walk in and have a drive test . 100% you will find there what you looking for. Very good experience. Thank you guys, thank you Car Match Auto Group Coquitlam and Burnaby.

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The Carmatch Auto Group should be your first place to check out when you decide to buy a second-hand vehicle, and I promise you will enjoy dealing with Andrei, who is very patient, knowledgeable and easy to talk with. He’s different from other salesmen who try to gain as much as profit from you, however, he pays attention to any customer, and try to make the best deal for you. I recommend him as well as Carmatch Auto Group to all of u!

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Joe Doserro

I Dealt with Andrei, I found him to be very helpful and knowledgeable, I will and would buy another vehicle from him again and have recommended him to a cpl of good friends and a family member. I found them very accommodating and ultimately helped me make a great choice in a vehicle also they gave me a great price. Very happy with Andrei and Carmatch Auto Group.

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